Effective Date: 01/06/2025

Welcome to N°1 Hair Solution (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.veganoil.shop, use our services, or interact with us.

This policy is in accordance with the UAE data protection regulations, including the Dubai Data Law, and applies to all users accessing our website from the United Arab Emirates and internationally.

1. Information We Collect

We may collect and process the following data:

a. Personal Information:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Payment Information (processed securely via third-party payment gateways)

b. Non-Personal Information:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Cookies and Tracking Technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchases or inquiries

  • Improve our products and customer experience

  • Send promotional emails (if you’ve opted in)

  • Prevent fraudulent transactions

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your data with:

  • Trusted third-party service providers (such as payment processors and delivery partners)

  • Legal authorities if required by law or court order

  • Our internal team for operational purposes

All third-party partners are bound by confidentiality agreements and data protection standards.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience. You may control cookies through your browser settings. Disabling cookies may affect certain features of the site.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

6. Your Rights

Under UAE privacy laws, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Withdraw consent to data processing

  • Request deletion of your data (subject to legal obligations)

To exercise any of these rights, contact us at info@veganoil.shop.

7. Data Security

We implement industry-standard security measures to protect your personal data. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

8. International Data Transfers

If you are accessing our site from outside the UAE, please be aware that your data may be transferred to, stored, and processed in the UAE. By using our site, you consent to such transfer.

9. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

N°1 Hair Solution
📞 +971 52 915 7159
📧 info@veganoil.shop
🌐 www.veganoil.shop